PrivacyPolicy

We collect information you provide directly to us, such as when you install the extension, create an account, subscribe to a plan, or contact support. This may include your name, email address, and account information.

• Account information (name, email address, hashed password)
• Subscription and billing details (plan type, billing cycle, transaction references)
• Support communications and feedback you send us
• Technical data such as browser type, extension version, and device information

Our browser extension analyzes storefront pages you choose to visit in order to generate competitive insights. The extension requests only the permissions necessary to deliver its features, and we handle all data obtained through the extension in accordance with this policy and the limited-use requirements of the Chrome Web Store and Firefox Add-ons platforms.

• Page content: the extension reads the publicly visible content of the Shopify store page you are viewing to build the analysis report
• Site access: access is limited to storefront pages required by the current analysis request
• Local storage: preferences and cached analysis results may be stored locally in your browser
• Account sync: when signed in, analysis history and settings may be synced to your account

We do not sell extension data, and we do not use it for advertising, creditworthiness, or lending purposes. You can revoke the extension's permissions at any time through your browser settings or by uninstalling the extension.

The insights we provide are generated from publicly available information about Shopify storefronts, such as product listings, prices, tags, and publicly accessible storefront signals. This data generally relates to businesses and products rather than to individuals.

• Public product listings, prices, and category information
• Publicly visible storefront metadata and theme identifiers
• Aggregated and estimated metrics derived from public signals
• Change history generated from repeated public observations over time

If you are a store owner and believe that information about your store has been processed improperly, please contact us using the details in this policy and we will review your request.

We use the information we collect to operate the extension and platform, to generate and store analysis results, to manage subscriptions, to communicate with you, and to comply with legal obligations.

• To generate store analysis reports and competitive insights
• To create and manage your account, plans, and entitlements
• To process subscription payments and prevent fraud
• To provide customer support and respond to your requests
• To monitor, secure, and improve the Services

We process personal information only where we have a valid legal basis to do so. Depending on your jurisdiction and how you use our services, this may include:

• Performance of a contract (providing the services you requested)
• Your consent, which you may withdraw at any time
• Compliance with legal obligations
• Legitimate business interests that do not override your rights

Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing that took place before your withdrawal.

We do not sell or rent your personal information to third parties. We may share information with service providers who assist us in operating our platform, conducting business, or serving you, and only to the extent necessary to provide the Services.

• Cloud hosting and infrastructure providers that store and process data on our behalf
• Payment processors that handle subscription billing
• Analytics providers that help us understand product usage
• Professional advisors and authorities where required by law

The Services rely on trusted third-party providers for hosting, payments, analytics, and similar functions. These providers are contractually required to protect personal information and to use it only for the purposes we specify.

• Payment card details are handled by our payment providers and are not stored on our servers
• Usage analytics help us measure performance and improve features
• Links to third-party websites are governed by those websites' own privacy policies

We are not responsible for the privacy practices of third-party sites that you access through the Services.

We may process and store your personal information outside your country of residence. When we transfer personal data internationally, we take appropriate safeguards, including standard contractual clauses or other lawful transfer mechanisms recognized under applicable law, to ensure your data is protected.

• Data may be processed on servers located in other regions
• We rely on recognized legal safeguards for cross-border transfers
• Your rights continue to apply regardless of where data is processed

We retain personal information only as long as necessary for the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

• Account data is retained while your account is active
• Transaction records are kept for legal and accounting purposes
• We may retain limited data longer where required by law

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our website uses cookies to keep you signed in, remember your preferences, and measure aggregate usage. Our browser extension may use local browser storage to cache analysis results and settings. You can control or clear cookies and local storage through your browser settings.

• Essential cookies required for login and security
• Preference cookies that remember your settings
• Analytics cookies used in aggregate to improve the Services
• Local storage in the extension for cached analysis and preferences

Disabling essential cookies may prevent parts of the website from working correctly.

Our services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will take steps to delete it.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was last revised. We encourage you to review this page periodically to stay informed about how we protect your information.

Depending on your jurisdiction (for example, under the GDPR or the CCPA/CPRA), you may have the right to access, correct, delete, or restrict processing of your personal information, to data portability, and to object to certain processing. You may also opt out of receiving marketing communications from us at any time.

• Right of access and correction
• Right to deletion ("right to be forgotten") and erasure
• Right to data portability and to restrict/object to processing
• Right to opt out of marketing communications

If you have questions about this Privacy Policy, please contact us at privacy@shopfindbiz.com or through our Help Center. See also our Terms of Service and Payment & Refund Policy.